Michael provides strategy and support for a number of key client relationships, leads internal and external stakeholder relationships and shapes client growth, innovation and account planning strategies. Michael has overall responsibility in Europe for the financial and operational performance of clients, operational teams and support functions and is board sponsor for a number of key client relationships. Michael sets the plan, agenda, pace and tone of the regional business, including overseeing any strategic regional developments, including new client acquisition, developing international client services teams, expansion into new markets and service lines.